Candidate experience audits
Agencies talk about clients and clients talk about agencies, but the applicant is often ignored.
One of the most valuable activities in marketing is to follow and audit the experience of the customer.
SMRS has extensive experience of investigating the quality of the customer experience, their reaction to advertisements, their affinity for CRM materials, their impression of websites and their behaviour while on the web.
What do applicants make of you? SMRS can put you in the picture. And we can use such information to refine and improve your recruitment strategy.
All of these features are just part of the structured approach to evaluation that we call Validate. It’s one of the reasons that our clients rely on our service year after year.